ERBA/M.M

Privacy Policy

Last Updated: 25/01/2025

At ERBA/M.M, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, products, and services (“Services”).

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details provided during order placement or account registration.

• Non-Personal Information: Browser type, IP address, and usage data collected through cookies and similar technologies.

• Communication Data: Information provided when contacting us, including feedback or inquiries.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Provide customer support and respond to inquiries.

• Send updates, promotional materials, and notifications about your account or transactions.

• Improve our website, products, and services.

• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party companies that assist us with order processing, payment handling, shipping, and marketing.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand user behavior, improve site functionality, and deliver personalized content.

• Types of Cookies: Essential, performance, and marketing cookies.

• Your Choices: You can disable cookies in your browser settings; however, this may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information.

• Request corrections or updates to your data.

• Request deletion of your data.

• Opt-out of marketing communications.

To exercise these rights, please contact us using the details below.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.

9. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. Your continued use of our Services constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• • Email: [info@erba-albania.com]

  • Phone: [+49 1520 2089549]

  • Address: [Demiraj, Koplik 4301, Albania]

Thank you for trusting ERBA/M.M with your personal information. We are committed to protecting your privacy and ensuring a secure experience.