ERBA/M.M

27 years of planting and gathering medicinal herbs and delivering them to different continents.

Terms of Service

Terms of Service

Last Updated: 25/01/2025

Welcome to ERBA/M.M! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (“Services”). By using our Services, you agree to comply with these Terms. Please read them carefully.


1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our Services.


2. Eligibility

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our Services. By using our Services, you represent that you meet this requirement.


3. Products and Services

  • Quality Assurance: ERBA/M.M guarantees that all products meet the highest standards of quality and comply with applicable certifications, including organic certifications where specified.

  • Availability: Product availability is subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.


4. Orders and Payments

  • Order Placement: By placing an order, you agree to purchase the products listed in your order at the prices indicated.

  • Payment Terms: All payments must be made in full at the time of purchase, unless otherwise agreed upon in writing. Accepted payment methods will be indicated during checkout.

  • Cancellations: Orders may be canceled before shipment. Once shipped, cancellations are not permitted.


5. Shipping and Delivery

  • Shipping Policy: We ship products internationally, subject to the laws and regulations of the destination country.

  • Delivery Times: Estimated delivery times are provided during the order process and may vary based on location and shipping method.

  • Customs and Duties: Customers are responsible for any applicable customs duties, taxes, or fees imposed by their local authorities.


6. Returns and Refunds

  • Return Policy: Returns are accepted within [insert time frame, e.g., 30 days] of delivery for unused and unopened products. Proof of purchase is required.

  • Refunds: Refunds will be issued to the original payment method upon receipt and inspection of the returned products.

  • Exclusions: Custom orders and perishable products are non-refundable.


7. Intellectual Property

All content on our website and marketing materials, including text, images, logos, and trademarks, are the property of ERBA/M.M or its licensors. Unauthorized use is prohibited.


8. Limitation of Liability

ERBA/M.M shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services. Our total liability shall not exceed the amount paid for the products or services in question.


9. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy.


10. Governing Law and Dispute Resolution

These Terms are governed by the laws of Albania. Any disputes arising from these Terms or the use of our Services shall be resolved exclusively in the courts of Albania.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our Services after any changes indicates your acceptance of the updated Terms.


12. Contact Us

If you have any questions or concerns about these Terms, please contact us:

  • Email: [info@erba-albania.com]

  • Phone: [+49 1520 2089549]

  • Address: [Demiraj, Koplik 4301, Albania]


Thank you for choosing ERBA/M.M. We value your trust and look forward to serving you with the highest quality products and services.